Every Company Going Remote Permanently: Jun 9, 2021 UPDATE

As COVID-19 spread around the world in early 2020, offices were forced to close. Anyone who could work from home started to right away. Companies were forced to quickly figure out how to communicate, collaborate, share documents, and manage teams virtually.

After just a few months, though, a number of business leaders started to figure out the whole work-from-home thing has benefits. That’s when the announcements started pouring in. CEOs declared that it working from home would permanently become part of their companies’ futures. 

Now, two massive shifts are taking place that will likely accelerate the remote trend. According to Global Workplace Analytics, just 3.6% of the US workforce worked from home in 2018. Now, “Our best estimate is that 25-30% of the workforce will be working-from-home multiple days a week by the end of 2021.” Here’s why:

  1. Employees want to work from home. According to a Gallup poll from March 30 – April 2, 2020, “Three in five U.S. workers who have been doing their jobs from home during the coronavirus pandemic would prefer to continue to work remotely as much as possible, once public health restrictions are lifted.” Employees are seeing the benefits.
  2. Employers are riding the new wave of positive press associated with allowing employees to work from home. Before COVID, the trendy offering was beer on tap, ping pong tables, living walls, and office location in a city like San Francisco, LA, Boston, or New York. Now, the competitive trend is to offer work-from-home. Employers are seeing the benefits, too.

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Here are all of the companies that have made announcements that they’ll work from home permanently. I’ll update the list every time a notable announcement comes out. 

Every Company Going Remote Permanently (UPDATED: JUNE 9, 2021)

Company

Policy

Story

Quote

Nationwide

Remote First

"Nationwide plans to shrink from 20 physical offices pre-crisis, to just four," Lee Clifford wrote in a Fortune interview with Nationwide CEO, Kirt Walker. Walker added, "We think the world is changing. We’ve got to take cost out of the system. We want to enable sustainable growth."

Twitter

Partial 

"If our employees are in a role and situation that enables them to work from home and they want to continue to do so forever, we will make that happen," said Twitter's vice president of people, Jennifer Christie, in a statement to CNN Business.

Square

Optional

"Moving forward, Squares will be able to work from home permanently, even once offices begin to reopen. Over the past several weeks, we've learned a lot about what it takes for people to effectively perform roles outside of an office, and we will continue to learn as we go," the spokesperson told The Verge.

Coinbase

Remote First

"After the restrictions of quarantine are over, Coinbase will embrace being “remote-first,” meaning we will offer the option to work in an office or remotely for the vast majority of roles. Whether in an office or remote, being 'remote-first' means we will all need to shift how we work," said Brian Armstrong, CEO, in a blog post.

Facebook

Partial

"When you limit hiring to people who live in a small number of big cities, or who are willing to move there, that cuts out a lot of people who live in different communities, have different backgrounds, have different perspectives," Zuckerberg said on a livestream posted to his Facebook page.

Shopify

Remote First

"As of today, Shopify is a digital by default company. We will keep our offices closed until 2021 so that we can rework them for this new reality. And after that, most will permanently work remotely. Office centricity is over." (Tobi Lutke, CEO, tweeted.)

Box

Remote First

"...it will inevitably mean more flexible work, and allow more Boxers to be able to work from anywhere. Before the pandemic hit, ~15% of Box's workforce already worked remotely, and this number will surely increase over time," Aaron Levie, CEO, wrote in a blog post. 

Upwork

Remote First

"Upwork knows firsthand the incredible outcomes that distributed teams can deliver. Building on our 20 years of experience as a remote work company, we are now permanently embracing a 'remote-first' model. (Hayden Brown, CEO, tweeted.)

VMware

Remote First

“I expect, as we continue in this environment, we’re sort of going to end up in the 50% to 60% range over time, and I don’t think we’re atypical,” CEO Pat Gelsinger told CNBC.

Hitachi

Partial

"The tech conglomerate's eventual goal is to have 70% of its workforce -- about 23,000 people -- work remotely for two or three days a week," wrote CNN's Kaorji Enjoji.

Slack

Optional

"Slack is going to become a much more distributed company. That means most employees will have the option to work remotely on a permanent basis if they choose, and we will begin to increasingly hire employees who are permanently remote," said Robby Kwok, SVP of People, in a blog post.

Quora

Fully Remote

"We are going fully remote first at Quora. Most of our employees have opted not to return to the office post-covid, I will not work out of the office, our leadership teams will not be located in the office, and all policies will orient around remote work." (Adam D'Angelo, CEO, tweeted.)

Fujitsu

Remote First

In a statement sent to the BBC the company spokesperson said that under a new plan, employees will "begin to primarily work on a remote basis to achieve a working style that allows them to flexibly use their time according to the contents of their work, business roles, and lifestyle." The company also said the programme would allow staff to choose where they worked, whether that was from home, a major corporate hub or a satellite office.

Novartis

Optional

"We have introduced an updated flexibility policy that applies to all office-based associates, effective July 15, 2020. The policy shifts responsibility from manager-approved to manager-informed, empowering associates to choose how, where and when they work within their country of employment" (Novartis company blog post.)

Siemens

Optional

“The aim is to enable employees worldwide to work on a mobile basis for an average of two or three days a week, whenever reasonable and feasible,” Siemens said in a statement.

Zillow

Optional

"Effective immediately, we will offer about 90% of our employees the flexibility to work from home as an ongoing option, at least part-time, allowing them the ability to work where they are most productive, whether that is in the office, their home, or a combination of both," said Dan Spaulding, Zillow's Chief People Officer in a blog post.

Basecamp

Fully Remote

"Lease is up. Cleaning out our office." (Jason Fried, Founder & CEO, tweeted.)


(For context: Jason Fried wrote the book on remote work, sells a tool for remote work, and was already ~90% remote before this move.)

Atlassian

Optional

“We will seek out amazing, diverse talent unbounded by the physical footprint of our offices. We will continue to compete for talent in the global hubs, and we will be able to create opportunities for those in places we would have previously not been able to reach,” the company wrote in a blog post.

REI

Partial

“I am confident that the sale of the Spring District campus would have a positive impact on REI’s future—and yours,” REI President and CEO Eric Artz told employees in a video call. “This year has shown us our home is not a building. Our home is wherever we find ourselves doing our best work, pursuing our outdoor passions, serving our communities. Serving each other.

HubSpot

Optional

"In 2021, HubSpot will drop the 'ish' in 'remote-ish.' We’re going to shift to a hybrid remote-office model where career growth is equitable for everyone, whether you do your best work in an office or in a home office. It’s the right thing to do for our employees and candidates, and for growing a company we’re proud of long-term," Katie Burke, Chief People Officer, wrote in a blog post.

Schroders

Partial

“Schroders embraced flexible working long before lockdown and the investments we have made in remote-working technology over the years meant our business has not missed a beat since March. But in the space of a few months, we have made 20 years’ progress in attitudes towards flexible working, and we are going to continue with this momentum,” said global head of human resources Emma Holden.

Gett

Optional

"Gett’s global workforce of almost 1,000 employees are now entitled to choose between working a four or five day week," Personnel Today covered in an article. "Gett has also offered staff the opportunity to work remotely indefinitely should they wish. Employees can choose their preferred remote location or to work in the office, or a combination of the two."

Linklaters

Partial

Andrea Arosio, a partner at Linklaters and member of its people committee, said, “Our recent experience has demonstrated that, whilst we are a people-focused business and collaboration is key, remote working has worked remarkably well and we can deliver high-quality work whilst working remotely.”

JPMorgan Chase

Partial

“We are going to start implementing the model that I believe will be more or less permanent, which is this rotational model. Depending on the type of business, you may be working one week a month from home, or two days a week from home, or two weeks a month,” Daniel Pinto, COO and co-president, told CNBC.

U.S. Xpress

Partial

"Prior to this pandemic, I had never been a big believer in working from home," said CEO Eric Fuller. "What we found is that our production actually got better. We put together a very rigorous schedule with daily touch points with each one of our employees working at home and we planned regular department meetings over the internet at least once a week 

Okta

Remote First

Brian Fung of CNN Business wrote, "Okta's internal surveys showed strong demand for more work-from-anywhere flexibility. Roughly eight in 10 employees said they would feel as or more productive working remotely than in the office, according to data the company collected in 2019. Just 17% said they would prefer to work five days a week inside an office."

Pinterest

Remote First

From SFGATE's article, "Pinterest pays $89.5 million to terminate San Francisco office lease"

"As we analyze how our workplace will change in a post-COVID world, we are specifically rethinking where future employees could be based," Pinterest CFO Todd Morgenfeld said in a statement Friday. "A more distributed workforce will give us the opportunity to hire people from a wider range of backgrounds and experiences."

RPG Enterprises

Partial

"The $4 billion group has framed a new policy wherein all its sales people will people will permanently work remotely, whileother employees would WFH 50% of the time. For office-based staff, this can extend to 75% in special cases," wrote Namrata Singh in a Times of India article.

Verizon

Partial

CBS17.com covered the story: "At the start of the coronavirus pandemic, Verizon transitioned over 90% of its employees to work from home. Now, the wireless company is hiring 950 additional customer service employees who will work from home permanently."

Brex

Remote First

"Moving forward, Brex will be a remote-first company. People can work from anywhere, and all of our processes, communications, and culture will be designed remote-first, i.e. assuming every employee is remote. We’ll have office hubs in major cities where employees can work from if they want to, but the vast majority of our team won’t be expected to be in an office," Pedro Franceschi, founder of Brex, wrote in a Medium post. 

Deutsche Bank

Optional

The bank’s leadership is working on a new “hybrid model” for how staff can split work between the office and their homes, Chief Executive Officer Christian Sewing said at a conference on Thursday.

Alphabet (Google)

Partial

"We firmly believe that in-person, being together, having a sense of community is super important when you have to solve hard problems and create something new so we don’t see that changing. But we do think we need to create more flexibility and more hybrid models,” said Alphabet CEO Sundar Pichai.


Indeed

Partial/

Optional

"While remote work is not ideal for everyone, what we’ve learned is that our employees can be equally productive working at home, and that flexible work options give us a better quality of life," Indeed’s statement said.

Coca Cola India

Partial

"Coca-Cola introduced on Wednesday, an option for its employees to work from home permanently even post-pandemic, if their physical presence is not required in the office, according to a new policy."

Microsoft

Optional

“The COVID-19 pandemic has challenged all of us to think, live, and work in new ways,” says Kathleen Hogan, Microsoft’s chief people officer, in a note to employees. “We will offer as much flexibility as possible to support individual workstyles, while balancing business needs, and ensuring we live our culture.”

Dropbox

Remote First

"Starting today, Dropbox is becoming a Virtual First company. Remote work (outside an office) will be the primary experience for all employees and the day-to-day default for individual work," the Dropbox team shared in a blog post.

Deloitte

Partial

Stephen Griggs, Deloitte U.K.'s managing partner, told ABC News in a statement. "We are proposing our Gatwick, Liverpool, Nottingham and Southampton [UK] offices will permanently close and the firm is consulting with Deloitte people based out of these offices to move to a permanent homeworking contract."

Reddit

Partial/
Optional

"Moving forward, teams and team members will have flexibility to explore where they work: in the office, remotely, or a combination of the two," the Reddit staff wrote in a blog post.

LogMeIn

Remote First

"Since our founding in 2003, we have built the tools and technology needed to empower a remote workforce. Now LogMeIn is in a position to lead from the front, be an example and live our mission as the work from anywhere company in front of our customers and [4,000] employees.  It is because of this that we have made the decision to transition our business to a permanent remote-centric company," President & CEO, William Wagner, wrote in a LinkedIn post.

Capital One

Partial

"Capital One Financial Corporation has made a permanent work from home announcement for most of its employees at its US call centers for credit card services, even post-pandemic," Malvika Gurung wrote for Trak.in.

State Farm

Partial

"State Farm Insurance announced this week that its Lincoln office is one of a dozen around the country that will close permanently, although it will not necessarily mean any local jobs are being cut," wrote Matt Olberding in the Lincoln Journal Star.

Square Enix

Remote First

Carly Page, Forbes, wrote: 'Square Enix says it will designate each employee as either "home based" (working an average of at least three days per week from home) or "office based" (working an average of at least three days per week from the office).

Square Enix says it expects around 80 percent of its employees to be designated as home-based from next month, with some employees likely to office-based due to the nature of their work.'

Drift

Remote First

"David Cancel, CEO and co-founder of Drift.com Inc., announced the move to his nearly 400 employees earlier this week. In an interview, he explained that he believes permanent remote work will be the only way the company operates moving forward, "Lucia Maffei wrote in a BOSTINNO article. "But Drift is planning to renew the leases on its U.S. offices...The goal, said Cancel, is to transform its offices into what he calls 'conversation spaces.'"

Lincoln Financial Group

Partial

"The Radnor-based life insurer and retirement company put up for sale 210,000 square feet of office space in Concord, NH. 

Lucy Gase, senior vice president of administrative services and strategic support services...said about 25% were [already] working remotely prior to the pandemic."

Cimpress

Remote First

"Remote working is a once-in-a-lifetime reinvention of the workplace, the largest since the industrial revolution, and we want to embrace it. That is why so many team members in Vistaprint and Cimpress central teams are moving to remote-first working. “Remote-first” means that, even after team members can safely return to working together in person following the pandemic, their primary place of work will be somewhere other than a traditional office."

Salesforce

Optional

"The cloud software company, which has over 9,000 San Francisco workers, said most staff will be in the office for one to three days per week. Workers who don’t need to be in an office can be fully remote, while a minority of workers will be at desks four or five days a week."

Spotify

Hybrid

In a company blog post, Spotify announced its new program: "My Work Mode – our employees will be able to work full time from home, from the office, or a combination of the two. The exact mix of home and office work mode is a decision each employee and their manager make together."



Thanks to Clark from Flexdesk for the tip!

SoFi

Optional

CEO Anthony Noto said it a tweet, "Going forward, SoFi is proud to enable employees to work with their leaders/managers to determine the best place for each individual to work from."

Aquent

Remote First

"Boston-based Aquent will close down most of its offices, including one in Henrico’s West End.
The company says it wants to take that money saved from leasing space, and instead use it for employee engagement programs: activities so their workers won’t feel so disconnected from their work families."

State Of Massachusetts

Hybrid

"Gov. Charlie Baker’s administration is planning to implement a permanent “hybrid” work model for roughly 20,000 of the state’s 44,000 full-time workers, a spokesman for the state’s Executive Office for Administration and Finance confirmed Friday."

BP

Hybrid

"BP has told 25,000 office-based staff that they will be expected to work from home for two days a week as part of a post-pandemic shift to flexible working patterns."

Ford

Hybrid

"On Wednesday, one of America’s corporate titans, Ford Motor Co., supplied its own answer: It told about 30,000 of its employees worldwide who have worked from home that they can continue to do so indefinitely, with flexible hours approved by their managers. Their schedules will become a work-office 'hybrid.'"

Capita

Hybrid/
Partial

"Its chief executive, Jon Lewis, said the company was moving towards a hybrid work model, with internal discussions with employees showing that 72 per cent of staff would prefer to work up to three days a week from home.
As a result of this new data, the company has now told 64 per cent of employees – 35,000 out of a total of 55,000 – that they will be able to work from home for the majority of the time."

British Airways

Hybrid/
Partial

"British Airways will let staff split their working lives between the head office and home in another example of big firms offering flexible employment.
The airline is also exploring the sale of its huge Waterside HQ near Heathrow Airport, where 2,000 people worked before the coronavirus lockdown."

ServiceNow

Hybrid

"Even when ServiceNow Inc. opens their Santa Clara-based offices in September, the company expects most employees will still be working remotely at least 40% of the time."

HSBC

Partial

"HSBC is moving more than 1,200 staff in Britain to permanent working from home contracts, in one of the strongest indications yet of how banks are locking in changes to employees’ work patterns as a result of the pandemic to cut costs."

United States Air Force

Partial

"The U.S. Air Force is considering keeping in-person staffing at the Pentagon at just 50 percent even after the pandemic subsides, while the Navy issued policy Monday that keeps its occupancy at half for now, according to U.S. officials and documents reviewed by Defense One."

United States Navy

Partial

"The U.S. Air Force is considering keeping in-person staffing at the Pentagon at just 50 percent even after the pandemic subsides, while the Navy issued policy Monday that keeps its occupancy at half for now, according to U.S. officials and documents reviewed by Defense One."

Stellantis (Fiat Chrysler)

Hybrid/

Partial

"The automaker is launching a hybrid work initiative called the “New Era of Agility.” The goal is to have a majority of the company’s salaried employees work remotely most of the time. That includes 17,000 employees in North America..."

Amgen

Hybrid/

Optional

"Most of our employees who are currently working remotely will continue to do so for a majority of their time, even after the pandemic ends…Our intent is to create a more flexible environment that intentionally combines the benefits of remote and in-person working.” 

Splunk

Hybrid/

Optional

"Splunk just announced that the tech company will allow most of its employees to work remotely permanently, as first reported by the San Francisco Business Times. It has also listed almost 100,000 square feet of office space for sublease at its headquarters at 250 Brannan St. in SoMa."

Instacart

Remote First

"Instacart is becoming the latest Bay Area office to embrace remote work as a permanent fixture of the 'new normal' post-pandemic, announcing Thursday it will allow more than 70% of full-time employees to work from home on an ongoing basis."

Snowflake

Remote First

"Snowflake said in its earnings release on Wednesday that it no longer has a corporate headquarters, as its workforce is 'globally distributed.' The company designated Bozeman, Montana, as its principal executive office."

Apple

Hybrid/
Partial

"Apple will have employees return to office buildings three days a week, with the option to work remotely twice a week, beginning in September, the Verge reports."

Our Definitions For Remote Work Policies

In the table, you’ll see a few different classifications in the “policy” column. Some companies don’t have any offices at all. Others have offices but give their employees the option to work from home. There are differences in each policy.

Here’s how we define remote work policies.

  1. Optional: Employees have the option to work from home or the office.
  2. Partial: Some employees, based on role and situation, are able to work from home.
  3. Remote First: The processes required to work remotely lead the company’s operations, with in-office processes coming second.
  4. Fully Remote: The company does not have any physical office locations.
  5. Hybrid: The company plans to have employees working from home part of the time and in an office part of the time.

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In case we have a question
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